On SJWTX / CLWSC website is an explanation of what you should do as the weather warms up and you can take some preventative measures to reduce the possibility of flooding in your house due to free-flowing water from a cracked water line in your house’s plumbing. Taking these measures also prevents water loss from busted lines so that the water company can achieve better pressure and delivery of water to other houses in your area.
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The report-leak link is a helpful way for the public to communicate leak info to the water company. It is preferred to calling it in.